E-mail Online Courses
The Business Writing Center offers three courses in writing clear, effective business e-mail. Each is designed to provide all the training the trainee needs, in a medium best suited to the trainee's time and interests:
- Writing Effective E-mail
(self-study course) - Writing Effective Workplace E-mail (instructor-led course)
- Writing Customer-Support Messages
Memos Online Course
Memos take on the form of e-mail, letters, or reports, depending on the way the company uses them, so training in writing memos is included in the general Business Writing Skills course, which also teaches the skills required to write clear, effective e-mail, letters, and reports.
Letters Online Courses
Two courses are available in writing business letters:
- Writing Effective Business Letters
- Writing Effective Sales Letters
Reports Online Courses
The Business Writing Center offers six courses focusing on general report writing skills and the skills require to write specific types of reports:
- Business Report Writing
- Writing Specialized Reports
- Business Research Report Writing
- Technical Writing
- Writing Clear, Objective Audit Reports
- Writing Technical Explanations for Nontechnical Readers
Focused Business Writing Training
The Business Writing Center's series of focused writing courses provides thorough, quality training for each of today's primary business documents: e-mail, memos, letters, and reports. To ensure every trainee learns the skills, an instructor guides the trainee through the lessons and evaluates samples of writing. The courses are self-pacing, so trainees can work at the courses on their own schedule.
Focused Language and Grammar Courses
The Business Writing Center offers three types of focused language and grammar courses:
- Grammar survey courses
- Individualized, focused grammar training
- Business English for nonnative speakers
General Business Writing Courses
The Business Writing Skills course and Explicit Business Writing course teach the best practices we know result in highest quality, effective e-mail, memos, letters, and reports. Both are led by an instructor, who coaches the trainees through learning the skills. All of the Business Writing Skills materials are online. The Explicit Business Writing course uses the book, Explicit Business Writing: Best Practices for the Twenty-First Century. The course is taught by the author of the book.